Benefits realization is the only reason for choosing to invest resources to deliver a project. Your PMO needs to have processes, policy and systems available to its stakeholders and project managers.
The PMO is ultimately responsible for ensuring benefits and outcomes are delivered and executives the information to make informed decisions (including halting projects that are failing to deliver on their promises.
The majority projects or programme are launched in order to deliver some form of outcome or capability. However many programmes or PMO’s continue to focus on delivering the project to agreed scope without keeping track of the promises (benefits) made in the business case.
So to avoid the risk of benefits not being realizing we should re-think how the PMO (or programme) office supports projects